Frequently Asked Questions

Does Children's Journey offer a discount for families with more than one child?

Yes, we offer a 10% discount for siblings enrolled in our program.

Is Children's Journey open on weekends?

No. Children's Journey is open Monday-Friday from 6:30 am - 6:00pm.

Does Children's Journey offer special rates for low income families?

No, but we know of services that can help with funding. We offer contact information for those services when parents come for a tour of the facility.

Are your staff members certified in infant/child CPR and first aid?

Yes, we are and we update our training every 2 years, as recommended.

Do you use corporal punishment?

NO! We do not and have never used corporal punishment.

Are you a licensed facility?

Yes, we are licensed by the state of California. We have two licenses, one for each of our programs (Infant/Toddler and Preschool).

Do I have to pay tuition when my child is sick, on vacation, or when Children's

Journey is closed?

Unfortunately, yes, tuition is still due regardless of absences due to illness, vacation, or Children's Journey holidays. For those parents who wish to go on extended time off (school teachers with summer months off, for example), we ask that the registration fee be repaid. That holds a spot for the child and does not accrue tuition to their account.

Does Children's Journey have a high turnover of staff?

Because we keep our teacher/child ratios low, our staff turnover is quite low. We have staff members who have been at this facility for over twenty years.

How do you prevent strangers from entering the site?

To enter rooms and playgrounds, one must first walk through a  lobby area staffed by two employees who have experience in the procedures of handling visitors. This may include checking child records to verify the visitor's information.

Are you closed on school holidays?

We are closed for national holidays.